FAQ: Kaltura

Currently there is a known issue with publishing a video to a course or multiple courses in canvas from My Media. The issue is that there is no indication of which semester the course belongs to when the faculty member teaches the same course every semester. The workaround for this issue to publish your videos in Canvas courses is below.

To publish a video to a particular course after it is uploaded to My Media,

1. Go to the Media Gallery of the course you want to publish the video in.

2. If you have not created any playlists in your course then your Media Gallery will only have one tab and you will see a "+Add New" button.

3. Click on the "+Add New" button.

4. Your videos in My Media will be listed here. Click on the check box next to the video(s) you want to publish to the course. A blue check mark will appear next to the video.

5. Click on the "Publish" button on the right hand side of your screen. This should publish your videos from My Media into your specific course.

Yes, the ID/AT team had curated a list of self help resources which contains step-by-step guides and instructional videos on using various features in Kaltura. Please click here to access the resource.

Kaltura Capture only ingests MS PowerPoint slides. It does not support any other presentation applications. There is a known issue Kaltura reps are working to resolve when a user is presenting PowerPoint on MacOS and chapters are not automatically created. The feature should work on Window OS.

We found an issue with Mac when using Kaltura Capture.The error is when you try to record your lectures you get a warning that says there is less memory and the videos are not completely getting recorded. This is only happening with Mac computers.

This is a known issue with Mac computers. We have contacted Kaltura support with the issue and their recommendations are below:

1. The processor on your computer should be a minimum of Intel i5 or AMD A10 with 4 cores for Kaltura Capture to work with both Camera and Screen turned on. To find the number of cores running inside your Mac, simply click on the Apple logo on the upper left corner of the screen. Once you do, you will see the option ‘About This Mac'. Please check the number of cores your computer has under the 'Total Number of Cores.’

2. If your computer has 4 or more cores then you can try force quitting other application on your computer by following the steps mentioned here to free up space on your computer’s processor. After quitting all the applications, try relaunching Kaltura again. You can also watch this video that explains how to quit other applications from running in the background.

3. If your computer still shows memory errors, please consider clicking on “Delete all uploaded files” button on the Kaltura Capture application to free up space on your computer. All files with Re-Upload next to the video are already uploaded to My Media in your Canvas course, deleting these files from your local computer will not occupy space on your computer.

4. If your computer does not have 4 cores then the last option is changing the resolution of the video. To change the resolution, you can go to settings within Kaltura Capture application by clicking on the gear symbol on the left navigation menu, change the camera quality and screen quality to the lowest possible number and save the settings. If you are unsure where to look for the gear icon, click on Manage after launching Kaltura Capture located under the Kaltura Capture logo on the right most corner of Kaltura Capture recorder.

Yes, there are two ways to set up the assignment.

1. As an external tool

   • Go to Assignments and click the blue Assignment button.

   • Enter the details of your assignment.

   • Under Submission Type select “External Tool”.

   • Click on Find, scroll to Kaltura My Media, and click on the link.

   • This will launch My Media in the content area (middle of the page) for this Assignment.

   • Kaltura is now enabled for this assignment

     • It is recommended that instructors test the Assignment in Student View

     • It is also recommended that instructors create a very short Assignment using the same External Tool so that students can practice. Perhaps, a video introduction assignment.

2. As an Online - Text Entry using Rich Content Editor

   • In the Canvas course, click the Assignments link.

   • Click the + Assignment button to add a new assignment to the group assignment block.

   • The Create new assignment page is displayed. In the Assignment Name text box, type the name of your assignment.

   • Type the assignment instructions in the main text box.

   • In the Points text box, type the highest grade students can receive.

   • In the Assignment Group drop-down list, select the group for the assignment (optional).

   • In the Submission Type drop-down list, select Online.

   • For the Online submission type, select Text Entry in the online entry options. Text Entry uses the Rich Content Editor, which has Kaltura upload media and embed options.

   • Set the assignment due date.

   • Press Save and Publish.

   • Add Assignment Date

   • Your video assignment will now be displayed in the Assignment Canvas page for students to access.

   • To add a rubric, click Add Rubric if needed.