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Help from ID/AT

Help from ID/AT

Owned by Liam Mason (Unlicensed)
Last updated: Sept 20, 2023 by Alyssa Goudy

The fastest, most efficient way to contact a member of our team is to submit a Service Request with the IT Service Desk. This allows the team to collaborate and support a request or incident with ease.

To submit an IT Service Request, you may do one of the following:

  1. Call (315) 445-4579 or x4579

  2. Email servicedesk@lemoyne.edu

  3. Submit a request online to https://lemoyne.atlassian.net/servicedesk/

The hours of the Service Desk vary during the vacations and academic year; however, the team at the Service Desk will respond to all voicemails or awaiting emails and requests once they are back in office.

 

You can also learn more about the team and access their individual appointment calendars through our Confluence site.