Panorama FAQs
What accessibility score should I aim for?
When remediating your documentation, you should be aiming for an accessibility score of 100%. You can see this score in your accessibility report on Panorama. Continue to fix the issues mentioned in the report until your document reaches a score of 100%.
Why do I have to make these changes?
These changes for accessibility are necessitated by recent changes to federal regulations. See this document for more information.
What do I need to edit a PDF?
You will need Adobe Acrobat in order to edit a PDF. In some cases, you may also need VMWare or AJApps in order to access/install Adobe Acrobat.
If Adobe Acrobat is Installed, either…
Open the application, and navigate your computer to open the PDF through the app
When viewing your PDF in your computer’s files, right-click the PDF and select Open With > Adobe Acrobat. You may also choose to use Adobe Acrobat by default for all PDFs
If Adobe Acrobat is Not Installed…
If using a Le Moyne device…
Navigate to AJApps
Search for Adobe Acrobat, and install it
If using a Personal Device…
In order to access AJApps on a personal device, you will need to use VMWare. For help using VMWare on your personal device, see the below self-help guides:
If you encounter any issues during this process, please submit a ticket through the IT Service Desk here
My PDF is untagged
To add accessibility tags to a PDF, use the following instructions:
Open the PDF on Adobe Acrobat
Open Menu > View > Show/Hide > Side Panels
Check the Accessibility Tags box
If the box is already checked, exit the menu and click the following icon displayed on the sidebar to the far right of the page
In the sidebar that pops up, either right click “No tags available” or click the 3-dot button in the top right corner, and select “Autotag document”
The tagging may take a few minutes depending on the size of your PDF. The progress bar may also appear to be stuck at 50%. In both cases, be sure to allow the process to complete without closing Adobe Acrobat
Once complete, save and exit Adobe Acrobat and reupload your PDF to Panorama to continue remediation.
My PDF is missing a header
If your PDF is missing a header, use the following steps:
Open the PDF on Adobe Acrobat
Open Menu > View > Show/Hide > Side Panels
Check the Accessibility Tags box
If the box is already checked, exit the menu and click the following icon displayed on the sidebar to the far right of the page
In the sidebar that pops up, click the <p> tags, starting from the top, until you see a box on the PDF surrounding the main title/header of the document. If your document does not have any text that could be consider a main header/title, edit the original document first to contain such text, convert it to a PDF, and return to this process
Right click the <p> tag for your main header/title, and select Properties
In the Type dropdown menu, choose “Header 1”
Save and Exit Adobe Acrobat, then reupload your PDF to Panorama for further remediation.
How do I fix accessibility on an .html file?
In the instance that you find a .html page being flagged for needed remediation on Canvas, do not attempt to remediate it in Panorama. Doing so will lead to numerous changes to your page that will likely prevent it from functioning properly. In these cases, please fill out the form here.
My image requires an alternative description
If your document contains images, you will need to input alternative image descriptions for each one. This is done for screen readers, so they can know how to describe an image as they come across it. Using Panorama, you will be able to type the description in for each image. You must input a description on each image, and the description should be a brief summary of what the image depicts.
How do I know what to change if I’m not using Canvas?
In the instance that you have documentation being used outside of Canvas, and therefore not within the access of Panorama, you can verify it’s accessibility using a tool called Wave.
Navigate to this website
In the WAVE Browser Extensions box, click the link
Choose the Google Chrome link
Follow the shown instructions to add the WAVE Evaluation Tool extension to your browser
Now that you’ve added the extension, you can check the accessibility of any webpage:
On a webpage open in Chrome, click the puzzle piece icon (shown below)
Click the WAVE Extension Tool
You will then see a WAVE sidebar to the left, as well as indicators on the page showing the various accessibility issues.
For other questions…
Feel free to submit a ticket through the IT Service Desk here