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The ID/AT Team provides support for Zoom and its use within Canvas. If you are experiencing issues accessing your Zoom account, using specific features in Zoom, or would like general training in Zoom, please contact the IT Service Desk by submitting a request.

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titleThe list below appears to be Le Moyne-specific FAQ, where can I find a comprehensive Zoom FAQ?

That is true. These are questions we receive from the Le Moyne community. The official Zoom FAQs are here:

Zoom Support Home

Zoom Video Tutorials

Zoom Live Training

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titleWhat is the best way to share a Zoom meeting invitation?

  1. Sign in to the Zoom web portal (Zoom.us) using your Le Moyne credentials

  2. Click the Profile menu option.

  3. Your Zoom meeting link is directly under your Meeting ID

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titleWhat is the best way to share a Zoom meeting invitation?

There are a multitude of ways to share a Zoom invitation. We’re advising teachers who use Canvas to post the invitation right in their course shell, either as the Front Page or as an Announcement. Here’s a sample that you can simply copy and paste.

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titleShare a specific portion of the screen?

  1. click Share Screen

  2. at the top of the new window choose Advanced

  3. choose Portion of Screen

  4. the shared area of the screen is inside of the yellow box

  5. move the box to the desired portion of the screen

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titleI want to use Breakout Rooms, but don’t have an even distribution of students. What happens in this case?

Similar to what would happen in a physical classroom, students would be evenly distributed with the remaining students added to rooms as extra. Example: 14 students to be distributed into four groups, two of the groups would have 4 participants while the other two groups would only have 3 participants.

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titleCan I stop my participants from recording my lecture in Zoom?

The ability of participants to record within Zoom is already set to "only with host permission". So, when a student tries to record, then you would receive a pop-up requesting permission to record. Learn more.

For faculty who want to limit recording by students:

  1. Provide an announcement to class with policy and consequences for not declaring permission, and enforce it

    1. Discuss privacy and trust concerns with students

  2. Disable join before host (deny/do not make participants as hosts without agreement of behavior)

  3. Never grant students permission to record (default settings requires student to request permission, and permission can only be granted by Host role)

  4. Disable recording as needed (currently an all-on, all-off setting for both hosts and participants with granularity by role)

  5. Watch webcams for other devices pointed at participants' laptop or screens